FREQUENTLY ASKED QUESTIONS

What is a Knox Remote Power Box? +

The Knox Remote Power Box is a secure lock box that connects to a shunt trip breaker so that authorized emergency responders can safely and quickly disconnect electrical power to a building or system from outside before entering during an emergency

Who can open a Knox Remote Power Box? +

Only your local fire department or selected authority having jurisdiction has the key.

What product model do I need to order? +

Contact your local Fire or Public Safety Department for Knox product recommendations.

Who installs the products? +

KnoxBoxes can be installed by any trusted maintenance professional, handyman, or contractor. Click here to see product mounting instructions.

Where do I install my Remote Power Box? +

Due to the number of different applications and configurations in which the Knox Remote Power Box can be used, Knox does not provide specific instructions for electrical installation. The Knox Remote Power Box must be installed by a qualified and licensed electrician following the guidelines of the shunt trip system to which it is connected.

What is a Tamper Alert? +

The Knox Tamper Alert is installed inside the Knox Remote Power Box and connects to the alarm on your building. If anyone tampers with the box, the alarm will be activated.

Why would I need a Dual Lock power box? +

Dual locks allow shared agency access so first responders can immediately gain access during emergencies. For example, fire departments, law enforcement, and emergency medical services may share access to properties in their local jurisdictions.